Airport assistance services at Lagos Airport

Several flights departing and arriving internationally at LOS at the same time can make the immigration, security and check-in areas crowded. AirportAssist assists passengers in passing through the necessary procedures more effectively and efficiently with coordination and guidance. It comes in handy for business travellers, families, elderly travellers, and travellers with a short time.

Meet and Greet will provide travellers with a personal meet at Lagos Airport. Passengers are assisted in check-in and airport operations, and upon arrival are guided to the terminal and assisted in collecting their luggage and finding taxi rank, private transport or onward transport.

In the airport's international and domestic passenger areas, there are several top-quality lounges. At airports, travellers can identify the appropriate lounge and be guided to the appropriate place with the help of AirportAssist. Entry is subject to the terminal, airline, ticket class, membership and eligible cards or the entry conditions of the lounge at the time.

VIP Airport Assistance at Los is all about privacy, comfort and personal coordination. AirportAssist can assist travellers when they are in the process of check-in, navigating the airport, handling their bags or taking them on to their next destination. The service is ideal for executives, high-profile passengers, families and travellers who want a tailored service for every part of their journey at the airport.

Passenger areas and separate airport terminals may be fatiguing for elderly passengers, travellers with reduced mobility and families. AirportAssist can coordinate the use of a wheelchair and navigation to the terminal to make your journey easier when the children are involved, you are carrying luggage and/or have a mobility issue during your arrival, departure or connection.

Baggage assistance ensures that passengers can handle their luggage at the terminal entrance, at the check-in, in the luggage room and for onward transportation. The service is very helpful for families, groups and travellers with many suitcases, as well as after a long international flight or before entering into crowded Lagos.

• Before travelling, be sure to check the exact terminal. International, MMA1 and MMA2 facilities are independent, and a road transfer might be necessary.
• If you need a simple international connection on one ticket, you will need a minimum of two hours. Four hours or more would be safer for an international to domestic transfer as immigration, baggage collection, customs and terminal transportation may be needed.
• If passengers are travelling separately, then they will require a larger buffer. If the first airline is delayed, the second airline will not be responsible for the onward booking.
• Lagos road traffic can be unpredictable. Don't arrive at the airport while on a brief layover, and plan ahead for travel between airport buildings.